Privacy Policy

1. Introduction

This Privacy Policy describes how BuiltByTerra collects, uses, and stores information when you use Rankit. We are committed to handling your data responsibly and transparently.

2. Data We Collect

We collect only the data necessary to operate Rankit:

• Guild (Server) ID — to store per-server configuration such as the level-up announcement settings.
• Per-member XP records — your user ID together with your total XP and current level — one record per server you share with Rankit. Nothing else about your activity is recorded.
• Configuration IDs — reward role IDs and the levels that unlock them, and the level-up announcement channel ID.
• Timestamps — when a member's XP record was last updated and when settings were changed.
• Error diagnostics — if something fails, a short technical record of the error — which may include the server and user id involved — is written to an internal log and automatically deleted after 30 days.

Rankit never reads messages — it does not request Discord's Message Content intent at all, so message text is technically inaccessible to it. XP is awarded from the fact that a message event occurred, nothing more. The Server Members intent is used to keep voice channel member lists populated so voice XP can be awarded to members actually present.

3. How We Use Data

Collected data is used solely to:

• Award XP and compute levels: message events and voice presence are counted — message content is never read or stored.
• Render rank cards and leaderboards: XP totals are sorted and displayed on request.
• Assign level rewards: reward role IDs are compared against a member's level to grant exactly those roles.
• Announce level-ups: the configured announcement settings decide where (and whether) level-ups are posted.
• Diagnose faults: error records are used only to find and fix bugs, and are never used to build a profile of anyone.

We do not sell, share, or disclose your data to third parties for marketing or advertising purposes.

4. Data Storage and Security

Data is stored in a PostgreSQL database with encrypted connections (SSL/TLS). We take reasonable technical measures to protect stored data from unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

Your leveling data — server settings, XP records, exclusion lists, and reward configuration — is retained while Rankit remains in your server. If Rankit is removed, all of that server's data is automatically and permanently deleted 7 days after removal. Re-adding Rankit within those 7 days cancels the scheduled deletion and restores your data. You may also request immediate deletion at any time (see Section 8).

6. Third-Party Services

Rankit operates within the Discord platform and is subject to Discord's Privacy Policy. We do not integrate with other third-party data processors beyond the database provider used to store operational data.

7. Children's Privacy

Rankit is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided data, please contact us so we can remove it.

8. Your Rights and Data Requests

You may request access to, correction of, or deletion of your data at any time. For server administrators, this includes all data associated with your guild ID.

To submit a data request, join our Discord community and open a support ticket with your Discord server ID or user ID.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Rankit after changes constitutes your acceptance of the revised policy.

10. Contact

For questions, concerns, or data requests, join our Discord community.